Shipping – Exchange and Returns Update
Due to the Global situation we are all experiencing, our regular 24 hour shipping is being extended to 2-3 days.
Working with a limited staff, any exchanges and returns will be processed after 5 to 6 business days.
We apologize for any inconvenience this may bring to you and we value you as our customer.
If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Puerto Rico orders cannot be returned and are considered finale sale.
Returned clothing must be in new, unworn condition without any scuffs, scratches, and stains. Please make sure the tags are still on the product.
All items on sale are not eligible for return, exchange or refund.
All SALES are Final
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*International customers can shop in Canada nivosligo.ca