Puerto Rico orders cannot be returned and are considered finale sale.
When returning items, please remember these three rules:
If the items you ordered are not what you expected in size or style, we will gladly offer a refund or exchange on your order.
Returned clothing must be in new, unworn condition without any scuffs, scratches, and stains. Please make sure the tags are still on the product.
All sales are final. We do not refund or exchange any items. The only reason you can return an item, is if it is defective or does not match its description on the website.
There is a flat $5 Restocking fee that is subtracted from the refund amount if you do not have authorization to return an item.
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*International customers can shop in Canada on nivosligo.ca