Free Returns & Exchanges

Hassle-free returns

  1. Contact us at for a return number at B2C@rlanctot.com  
  2. We will send you a return lable
  3. Print it and ship it

Puerto Rico orders cannot be returned and are considered finale sale.

When returning items, please remember these three rules:

Return It Within 15 Days:

If the items you ordered are not what you expected in size or style, we will gladly offer a refund or exchange on your order.

Return New Items Only:

Returned clothing must be in new, unworn condition without any scuffs, scratches, and stains. Please make sure the tags are still on the product.

Return on Clearance item:

All sales are final. We do not refund or exchange any items. The only reason you can return an item, is if it is defective or does not match its description on the website.

There is a flat $5 Restocking fee that is subtracted from the refund amount if you do not have authorization to return an item.

Size Guide NIVO

 

 

Our Canadian site is currently under re-construction.

We apologize for any inconvenience this may cause you. Please be sure to subscribe to our Newsletter for updates.

 

 

Notre site canadien est présentement en reconstruction.

Veuillez nous excuser de la gêne occasionnée. Afin de rester au courant, inscrivez-vous à notre infolettre.